Salesforce Project OverAll

Salesforce Project OverAll

  • General Enhancements
    Multi-factor authentication is required starting February 1, 2022. Keep working with tab-focused dialogs. Improve the performance of assistive technology.
  • User Engagement
    Control when and where your prompts and walkthroughs appear with more location options. Add images to your in-app guidance by linking to them from a URL. Allow users to submit feedback on content that they complete in Learning Paths.
  • Your Account App
    The Your Account app now replaces Salesforce Checkout. Manage renewals in the Your Account app. Use free Identity licenses for Your Account app users. Contract list and detail views are improved. The Your Account app is now available in Salesforce Classic as well as Lightning Experience.
  • Lightning Console
    Start new console sessions without loading workspace tabs from previous sessions.
  • Salesforce Surveys
    Discover and learn about customer feedback management journey with a learning map.
  • Salesforce Scheduler
    Use Shifts to easily manage service resource availability across service territories with ever-changing working hours. Create holidays to avoid appointment bookings for hours or days when a service territory is closed. Use data translation for standard and custom fields of objects to let users build the Salesforce Scheduler experience in multiple languages. And present only the work type groups that are most relevant to a customer by using the Filter by Work Type Group IDs attribute.
  • Search
    Search brings intelligence and efficiency to users who are looking for relevant information in their Salesforce org. Users in Lightning Experience get the added benefits of AI-powered Einstein Search. The more users engage with Einstein Search, the more likely Einstein returns the most useful search results.
  • Salesforce Data Pipelines
    Use datasets between Data Pipelines and Tableau CRM, and manage recipe runs with improved event-based scheduling that waits until other runs complete.